The latest productsWe are working daily with our range to keep innovating ranging and extensive as possible! We jump directly to new trends and favorites of our customers. This means that our range is partly fixed, but also a large portion changes to supply and demand. Research and diversity are our priority !! If there are still products that we have not in our offer please feel free to contact us and we will do our best to take or even personally arrange your product in our range.
Discreet ShippingOur packaging is so stealthy, even James Bond would be impressed! Your privacy is of utmost importance to us, and our unobtrusive packaging guarantees that you are the only one who gets excited by the delivery. Larger items come in strong cardboard boxes and are double-wrapped in the finest packing tape that we can find. Smaller items will be sent in durable padded envelopes to protect them from any damage. All orders are sent in the subtle, neutral packaging. No one will know what the package contains, or who sent it, because there are no logos or lettering on the package will be installed. In fact, the only mention on the packaging your address label and a post / parcel sticker.
ShipmentWe always try to keep the delivery costs as low as possible. This often depends on the country where the order is sent. Above a certain amount, we will even send you to your order
Netherlands above € 35, -
Europe above € 75, -
International € 135, -
Customer serviceWe are contacted daily through various channels.
Chat: Monday 13:00 to 17:00 - Tuesday - Friday 09: 30-17: 00 (GMT +1, Amsterdam time)
Mail: Info@focus-planet.com, we will respond within 24 hours (excluding weekends)
Phone: 0031 (0) 46 888 16 17 You can also call us. Hours 10:00 to 17:00 (GMT +1, Amsterdam time)